Reorder Journeys, Milestones, and Steps
Drag a Journey, Milestone, or Step in the list or Canvas View to change its order within the same parent. If the new order puts a Step before context it uses, OBIE flags the problem and links you to the settings that need attention.
Reordering changes sequence only. A Journey stays in its AI Hub, a Milestone stays in its Journey, and a Step stays in its Milestone.
What you can reorder
- Reorder Journeys inside the same AI Hub.
- Reorder Milestones inside the same Journey.
- Reorder Steps inside the same Milestone.
To place something under a different parent, use Move instead.
Reorder from the list
- Open the AI Hub, Journey, or Milestone that contains the items.
- Find the drag handle for the Journey, Milestone, or Step.
- Drag the item to its new position in the same list.
- Release it when the placement indicator appears where you want it.
The new order saves automatically.
Reorder in Canvas View
- Open the AI Hub and select Canvas View.
- Find the Journey, Milestone, or Step.
- Drag it to a new position among items with the same parent.
- Release it when the placement indicator shows the intended position.
Use Undo to reverse the change. Redo restores the change you just undid.
Resolve context warnings
Step context follows the Step itself, so reordering doesn't remove those relationships. OBIE checks whether a linked source comes later in the new sequence.
Step context out of order means a Step uses context from a later Step in the same Journey. Keep needed links and reorder the content so the source comes first.
Check context availability asks you to review a source in another Journey that appears later in the hub's sequence. Make sure users complete that source first. Cross-Journey links already enforced by a required link or a matching completion visibility rule aren't listed in this notice.
Select Show details, then View linked step to inspect a source in the affected Step's Context or Deliverable settings. If the source is no longer needed, select Unlink step from context or Unlink step from deliverable, review the confirmation, then select Unlink. Unlinking goes live for users right away; other unpublished edits stay unpublished.
For screenshots and the full walkthrough, see Understand and Resolve Step Context Warnings.
Confirm the result
Check the list or Canvas View and confirm the items appear in the intended sequence. Reordering doesn't change the item's parent, content, publication status, or user progress.
Frequently asked questions
- Can I reorder content from both the list and Canvas View?
- Yes. Journeys, Milestones, and Steps can be reordered by dragging in either view.
- Can I undo a reorder?
- In Canvas View, use **Undo** and **Redo**. The regular list doesn't have the same controls.
- Does reordering a Step change its context?
- No. Context relationships stay attached to the Step. OBIE flags any relationship the new order makes unavailable.
- Why can't I drag an item into a different parent?
- Reordering only changes sequence within the current parent. Use **Move** to place a Step in another Milestone, a Milestone in another Journey, or a Journey in another AI Hub.
Related help articles
Move or Copy Journeys, Milestones, and Steps
Use Move to change an item's parent, or Copy to duplicate it and keep the original. After a move, OBIE flags Step context that may no longer be available in the new location.
Read moreCanvas View: See and Rearrange Your Whole Hub
Canvas View is a visual map of your hub — journeys, milestones, and steps as connected cards you can drag to reorder, add to in place, and focus one branch at a time. Open it with the Canvas View button on your hub's Journeys page.
Read moreUnderstand and Resolve Step Context Warnings
OBIE flags Step links that rely on information users may not have completed yet. Keep needed links and fix the order, or unlink sources you no longer need; unlinking takes effect for users right away.
Read more