How Do I Duplicate an AI Hub?
Duplicating an AI Hub copies the whole hub: journeys, milestones, steps, conversation templates, knowledge documents, base prompts, branding, and settings. Members, free passes, user chats, and progress stay with the original, and the copy arrives unpublished on its own -copy link with no custom domain.
Duplicating an AI Hub gives you a full copy of an existing hub — its branding and settings *and* its content. Your journeys, milestones, steps, creator conversations, knowledge documents, and base prompts all come across. What stays behind is everything that belongs to your users: members, free passes, their chats, and their progress.
The copy always arrives unpublished, on its own URL, so nothing goes live and nothing you do in it can touch the original.
Duplicate a hub
- Go to your hubs list and find the hub's card.
- Select the ⋮ menu on the card, then select Duplicate AI Hub.
- The copy appears in your list named "[your hub name] - Copy", with a URL slug ending in -copy. If that slug is taken, OBIE adds a number to keep it unique.
Rename it and set its real URL from Hub Settings, or see How Do I Rename My AI Hub or Change Its URL?.
Org Admins and Managers can duplicate a hub. A duplicate is a new hub and counts against the hub limit on your plan, so if you're already at your limit nothing is created and you'll need to upgrade or delete a hub first.
What comes across
- All of your content — journeys, with their milestones, steps, and questions, in the same structure and order
- Your conversations — the conversation templates you created for the hub
- Knowledge documents — your uploaded documents, along with the knowledge built from them, so the copy's AI has the same material to draw on
- Base prompts — hub purpose, tone, ideal user, ideal outcome, industry rules, and your step base prompt
- Branding and look — logo and logo size, favicon, brand colors, background image and color, theme and style, and your default colors for journeys, milestones, steps, and conversations
- Custom labels — whatever you renamed journeys, milestones, steps, and conversations to
- Landing page and explainer — title, subtitle, description, welcome message, explainer copy and media
- Welcome email settings — from name, reply-to address, subject, and template
- Access settings — whether access is enforced and which tags are required
- SEO and analytics settings — meta title and description, social preview image, indexing preference, and your tracking IDs
What does not come across
Everything that belongs to your users stays with the original hub:
- No members. Nobody who had access to the original has access to the copy, and registrations and invitations aren't copied.
- No free passes. Any offer free passes you issued stay on the original.
- No user work. Step responses, generated outcomes, and completion progress belong to the original hub only.
- No user chats. Your users' conversation threads and messages aren't copied — the templates are, the conversations they had are not.
- No live state. The copy starts unpublished, even if the original is live. You publish it when you're ready.
- No custom domain. A domain can only serve one hub, so the copy never inherits the original's custom domain. It lives at its -copy link until you give it its own.
Two things to check right after duplicating
- Its name and URL. Rename it and set the real slug before you share it anywhere, so you're not sending people to a -copy link.
- SEO fields. Meta title, description, and social preview image are copied as-is, so update them unless you want two hubs presenting themselves identically.
When duplicating is the right move
- A new version of a program that works. Duplicate it, rework the copy while the original keeps running with its users in it, then publish when you're happy.
- Same brand, different offer. You've settled your look, labels, tone, and prompts, and you want the next hub to inherit all of it instead of setting it up again.
- A house style template. Some creators keep one hub configured the way they like and duplicate it every time they start something new.
- Testing a change to tone or prompts without touching a hub that has real users in it.
- A clean rebuild. Duplicate, get the copy right, then delete the original. See How to Delete an AI Hub.
Frequently asked questions
- Does duplicating a hub copy my journeys and steps?
- Yes. The copy includes your journeys with their milestones, steps, and questions, plus your conversation templates, knowledge documents, and base prompts.
- Do my users come across to the duplicate?
- No. Members, registrations, invitations, and free passes stay with the original hub, along with your users' chats, step responses, and progress. The copy starts with no users in it.
- Is the duplicate live as soon as I create it?
- No. The copy always starts unpublished, even when the original is live, and it sits on its own URL ending in -copy. Rename it, set its real URL, then publish when you're ready.
- Will the copy take over my custom domain?
- No. A custom domain can only serve one hub, so the duplicate never inherits it. The original keeps its domain and the copy stays on its -copy link until you connect a domain of its own.
- Who can duplicate a hub?
- Org Admins and Managers. A duplicate is a new hub and counts against your plan's hub limit, so if you're at the limit you'll need to upgrade or delete a hub first.
Related help articles
How Do I Rename My AI Hub or Change Its URL?
Your hub's name and its URL are two separate fields in Hub Settings → General, and changing one never changes the other. Renaming is always safe; changing the URL breaks links to the old address, because the old subdomain doesn't redirect.
Read moreHow to Delete an AI Hub
Open the hub's ⋮ menu, select Delete AI Hub, type the hub's name, and select Delete Forever. Deletion is permanent and takes everything with it — your journeys, milestones and steps, and all of your users' responses and generated outcomes. Use Disable instead if you only want the hub offline.
Read moreConnect a Custom Domain to Your AI Hub
Add your domain under Hub Settings → Advanced → Custom Domain, create the one DNS record OBIE shows you, then select Verify. When the status reads Verified, your hub answers on your own domain instead of its .obie.io subdomain.
Read more