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Connect Stripe and Start Selling

Selling & Payments

Go to Account, Payments and select Connect with Stripe to link your Stripe account. Once connected, you can save paid offers and payments go straight to your Stripe account. Only the account owner can open Payments.

Go to Account → Payments and select Connect with Stripe, then follow Stripe's steps to connect an existing account or create a new one. Once you're connected, you can save paid offers and payments go straight to your Stripe account. Only the account owner can open Payments.

Free offers don't need Stripe. You only need it to sell paid access, whether that's a subscription, a one-time payment, or a payment plan.

Connect your Stripe account

1. Open Account and select Payments.

2. Under Stripe Connect, select Connect with Stripe.

3. Follow Stripe's prompts. If you don't have a Stripe account yet, Stripe walks you through creating one.

When you come back, you'll see Stripe is connected. Paid offers can be sold. and the status shows Connected. Your Connected account ID is listed, and Open Stripe dashboard takes you straight to that account in Stripe.

Start selling

With Stripe connected, open the offer's Product tab, set Access type to Paid, choose your prices, and select Save. Saving sets the offer up in the connected Stripe account. The status line under the pricing form reports when checkout has been created and reminds you that price changes sync on save. For the details, see Set Your Offer's Pricing.

Paid offers can be sold as a monthly or annual subscription, a one-time payment, or a payment plan split into a set number of payments.

How you get paid

Payments go straight to your connected Stripe account. Payouts, bank accounts, and tax settings are all managed in your Stripe dashboard, not in OBIE.

Disconnecting or changing accounts

When you're connected, Payments also shows Change Stripe account and Disconnect.

If you disconnect, new purchases pause. Existing subscribers keep being billed in Stripe but can't manage or cancel from the hub. Your products and payment records aren't deleted. Your Offers page shows a notice that New purchases are paused and subscriptions are not syncing, along with Reconnect Stripe. On Payments, the button changes to Reconnect with Stripe.

If you connect a different Stripe account, OBIE asks you to confirm. Existing products and subscriptions stay on the old account, and new paid offers use the new one. Existing paid offers need to be set up again on the new account before they can take new checkouts. Contact support for help moving those offers, since an unchanged offer can't simply be saved again.

If buyers see Checkout is temporarily unavailable., check that Stripe shows Connected. If you've changed Stripe accounts, the offer's status line can still look healthy even though it's linked to the old account. Contact support if an existing offer won't accept checkout after an account change.

Want to compare offer types first? See Free Opt-in, Purchase, or Subscription.

Frequently asked questions

Do I need a Stripe account to sell on OBIE?
Yes, for paid offers. If you don't have one, Stripe walks you through creating it when you connect. Free offers don't need Stripe.
Where do I manage my payouts?
In your Stripe dashboard. Payouts, bank accounts, and tax settings are handled by Stripe, not OBIE.
What happens to my subscribers if I disconnect Stripe?
New purchases pause. Existing subscribers keep being billed in Stripe but can't manage or cancel from the hub. Your products and payment records aren't deleted.
I don't see Payments in my Account settings. Why?
Payments is only available to the account owner. Ask the owner to connect Stripe.

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